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I lost my private key. Can I get my certificate reissued for a new one?




We offer free reissues for the lifetime of every certificate we issue. If you would like to have your SSL Certificates reissued, first generate a new CSR with the same details as the original. Login to your DigiCert Account. On the left hand menu, go to the Web-PKI Manager. In the Web-PKI Manager you will see your order(s). Click 'Reissue' for the order you would like to reissue and enter the new CSR. Your reissued certificate will be processed within a few hours. You will receive an email confirming that your reissued certificate has been processed and you can login to your account to collect it. There is no cost for the reissue. If you have any questions please contact our SSL Support Teamso that they may help you through this process.

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