HELP & SUPPORT
I received an alert even though my site is working fine.
It might be due to the following reasons: Time out error. Your site took more than 30 seconds to...
Available Monitoring Options
HTTP: Web Server POP3: Email Server SMTP: Outgoing Email Server FTP: File Transfer...
Can I buy SMS packs from you? What are the different SMS packages you provide?
Yes, you can buy additional SMS packs and top up your SMS credits. To buy SMS packs, login into...
Can I create multiple accounts using same email id?
No. At the moment, only one account per email id is allowed.
Can I disable daily/weekly report?
Yes. Daily and weekly reports can be enabled/disabled from Account->Reports section.
Can I have my site link to gesture web monitor?
Yes, we would love to see that !
Can I look at the old data and reports if I suspend some monitors?
If you suspend a monitor, all the data related to that monitor will be suspended. However, you...
Can I monitor multiple web pages in a single session?
Yes. You can monitor multiple web pages as a single web transaction. You need to download...
Do I need to download or install anything to use Gesture-WebMonitor?
No, all monitoring services work remotely from our servers. All you do is login to your password...
Do you offer a reseller program?
Yes. We offer a variety of reseller programs catering to the needs of businesses, solution...
Does SiteUptime have an API?
Yes, SiteUptime now offers an API (based on REST) for users with an Advanced or Premium account....
How can I contact Gesture-WebMonitor?
You may send an email to firstname.lastname@example.org or use our contact form.
How do I downgrade my account?
You can downgrade your account using the Downgrade my account option under Account->General...
How do I upgrade to a paid account?
Log in to your account and click the Upgrade link. You will be shown a page where you can select...
How do you determine if a server is "up"?
Our software checks the server response code from your host and if the server response code is...
How far back do you keep monitoring statistics for my account?
Detailed statistics for each domain are kept for 2 months while statistic summaries are kept for...
How gesture website availability monitoring works
Once you add your website for monitoring, the website moniter servers send out HTTP/ HTTPs...
How many domains can I monitor?
Each account may monitor 1 domain. If you need additional domains to be monitored, you can...
How many email alerts will I get when my site goes down?
One. When your site goes down, you will receive a 'Down' alert describing the reason for the...
How often do you monitor my site?
The monitoring interval for our free service is 30 or 60 minutes. You may select the monitoring...
I am not receiving the email from GESTURE WEBSITE MONITOR. What should i do ?
The email may be landed in your spam folder. Whitelist the email from GESTURE WEBSITE MONITOR to...
I am using your free account. Can I buy SMS packs?
NO, you can buy SMS packs First upgrade your free account to paid account
I have a Gesture-Monitor paid Account. Now I want to monitor more websites, how do I buy more website monitors?
You can keep adding new website monitors using the 'Add Monitor' option. Our system will...
I have paid for 5 website monitors with 60 minute poll intervals. Now how can I change it to 5 minutes polling ? Will I lose any money?
You need to just login to your account, edit the website monitors and change Monitoring Interval...
I want to monitor 5 websites every 5 minutes. How much do I have to pay monthly?
Our pricing system charges you based on the number of urls you monitor and their monitoring...
Is SMS Alert supported?
Yes, there is support for major Service Providers in various countries.We provide 0 free SMS...
We already have an internal monitoring system, why would we need your system?
The Internet is a node/gateway based system. Your internal monitoring may tell you that a device...
Web Site Availability Monitoring Monitor your web site availability 24x7
Any website owner will know that you cannot leave your website availability to chance, more so in...
What are the costs for your services?
Gesture-WebMonitor provides all of our basic services free of charge, we ask only that you...
What protocols do you support?
We support: HTTP, FTP, POP3, SMTP. Additional protocols are available with our premium...
What services does Gesture-WebMonitor Provide?
For an overview of our services, please see our services and comparison pages.
Why should I register with Gesture-WebMonitor?
Registration is quick and easy and provides immediate access to all of our services and tools....
Why should I upgrade to paid account?
With a paid account, you can monitor any number of websites from multiple monitoring locations,...
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