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Are outgoing emails screened for spam?
Yes! We pride ourselves on working with high quality clients who send out legitimate mailings....
Are the reports printable?
Yes. When you are viewing a report, you can click a 'printer friendly' version. This will create...
Are there any restrictions with the free trial?
Nope! We give you 1,000 free email credits to use. You can take as long as you want to send them,...
Are there discounts for nonprofit organizations?
Yes. We are proud to work with many nonprofit and charity organizations across the globe. All...
Can I cancel my monthly subscription at any time?
Yes you can. There is no long term contract so you will be paying month-by-month. If you ever...
Can I create a new mailing list segment from people who performed a certain action?
Yes you can. For example, if you want to create a new targeted group of contacts who clicked on a...
Can I export the reports into Microsoft Excel?
Of course! When viewing a report, you can choose to 'export' that information to a file. You can...
Can I get a custom designed template?
For sure! We have a team of designers who can work with you to create an email template that...
Can I get Return Path certified?
Yes, gesture Email is a Return Path partner and can help you with the certification process.
Can I include more information for people than just their email address?
Absolutely! You can include a variety of information in every contact's profile including their...
Can I pay by check?
Yes, as long as you are pre-paying your monthly subscription for 4 months or buying at least...
Can I preview my email while I'm working on it?
Of course! The look of your email will never be a mystery to you. As you create your email you...
Can I rent or buy an email list to use with gesture Email?
No. gesture Email must only be used with your own permission-based email list. This means you...
Can I see who has clicked a link in my email?
Yes! You can see a break-down of clicks for all the links in your email and can even drill down...
Can I see who has forwarded my email?
Absolutely! With gesture Email's 'Forward To A Friend' feature, each person who receives the...
Can I see who has opened my email?
Absolutely! The second anyone opens your email, we record the exact date & time and present...
Can I send myself a test copy of the email before it goes out to everyone?
Absolutely! At the end of the email creation wizard you will be asked if you want to email...
Can I use my contact list from Outlook, Yahoo Mail, Hotmail, etc?
Of course! You can easily export your contact list for these and other popular programs. In just...
Can I use my own HTML with gesture Email?
Yes. If you know HTML you can choose our \'advanced\' template option, which will let you create...
Can people automatically unsubscribe from my mailing list?
Yes. The entire process is automated. All someone has to do is click the 'unsubscribe' link in...
Can you help me switch from my existing email service provider (ESP)?
Of course. We help customers do this all the time. We make the process easy and hassle free.Email...
Can your templates be customized?
Of course! We have a wide variety of templates that determine the structure of your email, but...
Do I have to sign a contract to use gesture Email?
Absolutely not! You are under no obligation to sign a contract or commit to a certain period of...
Do I need to enter my credit card when signing up?
Nope. A credit card is not required. You can check out the signup form now to see that we don't...
Do I need to give you a credit card to start the free trial?
Nope! You can create a free trial account, log in, and start creating emails without ever needing...
Do I need to know HTML or have other technical skills to create an email?
Absolutely not! You will be able to create eye-catching outstanding emails that include pictures,...
Do pay-as-you-go email credits ever expire?
NEVER! You can buy credits today and take the next 3 years to send them without paying another...
Do you have video tutorials?
You bet! Once you're logged into gesture Email, just look for the "Video Help" icon on the...
Does gesture Email Marketing have spam feedback loops?
Yes! gesture Email has spam feedback loops with all the major ISPs and we are always working with...
Does gesture Email show me information about bounces?
Yes. Managing bounces is a very important part of email marketing and we make it easy. For each...
Does gesture Email use email authentication technology?
We proudly employ every form of email authentication technology that is in use today including...
How do I add images to my email?
That's easy! When the email creation wizard asks you for an image, you will go into your online...
How do I create a new account?
Create a new account is as easy as clicking this "signup now" link and then entering a few basic...
How do I enter the text I want in my email?
Customizing the text in your email is easy! All you have to do is type whatever you would like...
How do I load my list into my gesture Email account?
Loading your mailing list into your account is easy! All you have to do is upload your database...
How does pricing work?
We have two different pricing structures so that you can find the one that works best for you....
How quickly do the reports update?
Instantly and in real-time. The moment your email is sent the reporting kicks into high gear and...
Is gesture Email Can-Spam compliant?
Absolutely! gesture Email is completely compliant with the Can-Spam Act of 2003. You don't have...
Is the free trial really free?
Absolutely! You don't pay anything...zilch...notta....nothin'! You don't even need to give us a...
Is there training available?
Of course! We want to make you an expert right away so there are a wide variety of resources...
Isn't this more expensive than downloading software?
There is a wide variety of cost and time-saving benefits to having an online service like gesture...
What credit cards do you accept?
We accept Visa, MasterCard and American Express in both US and Canadian currencies.
What does gesture Email do to make sure my emails get delivered?
We have relationships with ISPs, whitelist and blacklist providers around the globe to help...
What happens if there are spam complaints?
Our Abuse Dept. is on call 24/7 to field any complaints that may arise. We treat the issue of...
What happens to my mailing list after I've uploaded it to my account?
Your mailing list and all associated data always remains your property. We will never rent, share...
What happens when an email address bounces and is no longer valid?
We have a sophisticated bounce handling system that will process all your bounces and generate an...
What if I don't have an email list?
No problem...it's time to get started and we're here to help! At one point everyone started off...
When will my email be sent?
The real question is, when do you want it to send? You can choose the exact date & time you...

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