Ticket Support System is an online PHP / MySQL based script used to process your clients requests. You will not have to worry about 2 or more people replying to the same email messages because with Ticket Support System multiple support operators can reply to clients' questions without overwriting each others replies.
Multiple support members - create as many support operators as you want
2 account types -you can create operators to only view and reply the tickets or administrators to manage operators and options
File uploads - allow or disallow files uploading when posting or replying to a ticket
Ticket Statuses - create different ticket statuses so users know what is the status of their ticket - Replied, Currently processing, Closed, etc.
Unique ticket ID - unique ID assigned to each ticket
Email notification -receive notification email when a new ticket or reply is submitted
Find a ticket - built-in search engine helps you find a ticket using ID, name or email address
Forgot ticket ID - users can request a reminder email for their tickets ID
New ticket page - using an easy to use ticket submission page user can easily submit a ticket
Have it now - get your own copy of Ticket Support script for a great price and with NO annual or monthly payments!
Custom modifications - we do ALL kind of modifications to the script. Let us know what you need and you will have it !
GETTING START Try out for yourself before you buy!.Use Live DEMO before buy NO MONEY BACK
Below you can see a demo version of the script. We've put some dummy text to show you how different categories and questions are organized. Do not forget to check the administration pageand the search feature.The configuration (system setup) area is not accessible. This is necessary to keep the demo running smoothly. If you would like a free trial to install on your server, you can order NOTE:-The free GESTURE is sponsored by@ copyright GESTURE Free Software. To remove the "Powered by" links from your script and support development, purchase a GESTURE License! See Price !!
CLIENT AREA click here
Admin Area
Username: admin
Password: pass
Installing the script:
1) unzip and upload all files in a folder on your website. Please note that you can upload the files in any other folder but we will use "script" folder name in the instructions below.
2) open https://www.REPLACEYOURWEBSITE.com/script/install.php, where www.REPLACEYOURWEBSITE.com is the domain name for your website. Installation wizard will ask you to complete few steps and will install the script
3) delete "install.php" file
4) login at https://www.REPLACEYOURWEBSITE.com/script/admin.php
To use system you will need a modern browser with JavaScript support enabled. websiteshelter script has been tested on many known browsers
We have very basic server requirements. Basicly every major hosting provider will meet this requirements.We recommend to find cPanel based hosting provider!
Your hosting account should meet script requirements.
Apache Web Server /MySQL (version 4 +)/PHP 5.2.x/Zend Optimizer 3.3 or higher /GD2 Library or higher/Apache mod_rewrite
if you are not sure your hosting has all this things CHECK YOUR SERVER COMPATIBILITY>>
Our customers include established industry leaders who are known worldwide for their forward-looking approach to using service and support automation to gain competitive advantage. These companies understand that as business success increasingly depends on technology; their own success is being shaped by the ability of their employees, customers and partners to quickly resolve problems related to their use of technology anytime and anywhere. From corporate enterprises that want to reduce operating costs, yet help their employees be more productive or keep their customers satisfied More.......
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Developer License ( install on ten Web sites) See Price With Developer licence you can download full source codes and use the script on all the websites that you build for your clients. You can even modify the codes and remove our copyright notices so your clients will not know that you bought the product from another company
Hosted solution @ 10 $ Per Domain Per Month ncludes Hosting, Support, Upgrades, All you need is browser. Minimum Tenur is Three year
For a fixed monthly fee, you can use our software . We will keep host & maintain the software and the related data on our servers but provide you a secure access to the customized backend dashboard that will allow you to upload & download . You will be able to utilize the full features of our software with only restriction of owning the source code.Methods of payment >>
If I buy User licence can I later upgrade to Developer licence?
Yes, you can do this at any time. You will only pay the difference between the User and Developer licences.
When will I receive the script?
Immediately after payment. Please make sure to return to our website after paying. You will be given a download link to download the script
One-Year FREE Updates
1. Custom script Modifications and Coding Contact us "Ask about customizing Software to meet YOUR needs "
You can purchase the 'as-is' versions of our scripts or you can also request a custom modification. We use our basic PHP scripts as a base to build on custom scripts exactly how the client see it and do it quickly and professionally. We offer professional programming services and deliver high standard custom solutions and nothing less .Upon request and for a reasonable fee we can do almost all kinds of changes to our products. Contact us !
2. Support and Upgradtion One-Year FREE Updates thereafter See Price
3. Installation Free One Time
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Ready in less than 5 minutes! Just upload it to your webserver, run the installer and you are ready to serve some customers!
File uploads, Smiley features, sound effects combined with super clean interface offers the best support experience you'll ever need!
What is more portable than the World Wide Web? Access your clients from anywhere, anytime. Even on your friends computer or in cybercaffe!
It never ends! We release new updates and features every month! And they all come for free on Update System. and it's yours for life!