A database is a collection of information stored in a computer in a systematic way so that a computer program can easily and quickly lookup information. For email marketing purposes, a database is the software that stores your mailing list. Your database may be in the following forms: MS Excel, Access, ACT!, Filemaker, GoldMine, Outlook, Outlook Express, Oracle, Salesforce or many other programs.

Dedicated SSL

Dedicated SSL certificates allow you to have a web site that can handle secured transactions between the client's computer and your web site and are tailored to your domain name. For example, is a dedicated SSL certificate. Whereas Shared SSL certificates are FREE with Infuseweb hosting and use a common SSL certificate for all web sites using it, a dedicated SSL certificate is unique to your site. Therefore, there is additional cost for the purchase of the unique certificate and the Static IP address that is required for your web site to utilized the dedicated SSL certificate. Infuseweb can easily set up a dedicated SSL certificate for you starting at just $99.95/year.


Dedupe or de-duplication refers to a data cleaning technique where duplicate data is removed from a set. For example, if you have a database with the same email address multiple times and you dedupe that data, the results will only have the address once.

Default Address:

The email address to which cPanel routes any email message sent to email accounts which do not exist at your domain. Also called a Catch-All Address.

Directory (Folder):

A repository for files, analogous to a file folder on your personal computer. In website management, directories contain all of the files associated with your website.

Directory browsing

Directory browsing allows you to display a list of all the files and folders in your site when a user visits your site. This may be useful if you are just hosting files for people to download and want to make it easy for them to find the files they need.

This is the TOTAL disk space you have available to your account. The TOTAL of all web files, e-mail, databases, etc across ALL web sites under your account must not exceed this amount. Additional disk space can be purchased as needed (prices are listed on this page). For reference, 1000 MB = 1 GB. This equates to roughly 500 high-quality photos.

Our DNS Zone Editor in the Helm control panel allows you to change your DNS Host Records such as A and MX records as needed. Infuseweb sets up your DNS host records automatically when you create your domain so it generally does not need to be adjusted. However, it is available should you need it.

This is the number of Domain aliases you are allowed on your domain. Domain Aliases are additional domain names associated with your main web site. So if your primary web site is then an alias might be and would actually point to Domain aliases also forward e-mail from the domain alias to the corresponding account on the primary domain. So, if you have an e-mail account set up on your main domain called then when someone sends and e-mail to your alias, which would be, it would automatically be sent to You must register each domain name you wish to use as an alias with a domain registrar before you can use it.

This is the number of completely separate web sites (or domains) you may have simultaneously under your account. A web site is defined as an isolated set of web files, e-mail accounts, FTP, etc.

An e-mail alias allows you to create a "virtual" e-mail address that forwards messages to a physical mail account. For example, say you have a mail account set up at your ISP that you are used to using and want all your mail to forward there. Just set up an e-mail alias and it will forward mail from to your ISP mailbox.

We constantly scan all incoming and outbound E-mail for potential viruses using our integrated anti-virus filters. This does not guarantee nor negate the need to ensure your own computer has anti-virus protection installed.

If you just want to have your e-mail forwarded to another mailbox, you can setup e-mail forwarders. Thus, if mail comes in to and you want to send it to you can do this with a forwarder. You can also choose to store and forward e-mail using a POP3 mail account.

The Exchange ActiveSync add-on uses direct push technology to automatically provide users with over-the-air access to all of their emails, calendars, tasks, and notes. Syncing SmarterMail with most smartphones—including the iPhone, Palm Pre, and Windows Mobile devices—is quick, easy, and automatic with Exchange ActiveSync. Benefits of syncing with Exchange ActiveSync include: Two-way syncing and push technology – The always-up-to-date feature of Exchange ActiveSync ensures any changes to collaboration data are automatically recorded in both SmarterMail and the mobile device in real time. One solution, comprehensive synchronization – Exchange ActiveSync seamlessly handles the real-time synchronization of email, folders, calendars, contacts, notes, and tasks in a single step. Speed – Exchange ActiveSync contains 18 patented methods that improve the speed and efficiency of syncing transmissions. More mobile devices – Numerous device and firmware manufacturers have embraced this technology, including Apple, Motorola, Nokia, Palm, Sony Ericsson, and Symbian, and it is already available on hundreds of different smartphones. Extended mobile battery life – Transmission time is the most power-intensive aspect of cell phone use. Because other sync methods have longer transmission times than Exchange ActiveSync, they dramatically consume battery life.

Due to security reasons, we do not permit users to their Infuseweb databases from their non-Infuseweb hosted websites. Websites hosted with Infuseweb may also not connect to databases hosted outside of Infuseweb for more than a short period for testing. For more information, please see our Acceptable Use Policy.

DNS (Domain Name System):

The component of the Internet which acts as a “phone book,” converting human-readable domain names (such as into computer-readable IP addresses (such as, in the case of

Domain Keys

An anti-spam software application that uses a combination of public and private keys to authenticate the sender's domain and reduce the chance that a spammer or hacker will fake the domain sending address. This technology helps fight phishing.


The name you give your website, which will appear in your website’s URL and email addresses. Usually seen as, where "example" is meant for your domain’s name.


An email authentication method that attempts to verify that a message actually came from the domain it appears to have come from.

Double Opt In

"Double opt-in", also known as "closed-loop", provides an additional layer of security by requiring that email accounts be both subscribed and then verified by a confirmation email before they are added to the list. As a result, only those people with access to the account can respond to the confirmation message, which greatly reduces the chance of abuse. For this reason, double opt-in is regarded as the industry standard for email marketing.

DSA (Digital Signature Algorithm):

A method of generating public and private keys for encrypting data. This algorithm was developed by the U.S. government.