Once your order has been reviewed to ensure it is not fraudulent, we will approve your signup and your account will be created immediately. This usually takes within an hour or two during business hours. In cases where we cannot verify your identity, it may take longer as we may need to call you to verify you did actually sign up for the account or contact your bank to ensure your credit card has not been stolen. Therefore, it is critical you provide accurate contact information during the signup process should we need to get a hold of you.
Once your signup has been approved, you will receive an e-mail with your account login and setup information. If you don't receive this information within 24 hours, please contact us and we'll be happy to look into it.
When you log into the reseller system for the first time, you'll need to start setting up your hosting plans, customer accounts, domains, and other reseller related items. Once you sign up, you will receive an e-mail with instructions on getting started as a reseller that outlines the steps you need to take to get your account up and running quickly.
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