My certificate works, but my visitors get a Security Alert that says 'The security certificate was issued by a company you have not chosen to trust...' What is the problem?

There is something wrong with the installation of your certificate. When correctly installed it will not give any warnings. We will be happy to help you in any way we can.

Have you installed both the root and intermediate certificates? Incomplete installation is most likely the cause of the alert you are receiving.

Have you restarted the server since the certificate was installed?

Please reference our SSL Certificate Installation Instruction. You will need to select your Server Platform in the menu on the left.

  • 107 Users Found This Useful
這篇文章有幫助嗎？

相關文章

Are DigiCert SSL certificates automatically trusted by browsers?

Yes! DigiCert ssl certificates are automatically trusted in all of today's common browsers...

How does a Wildcard Certificate Work?

Our DigiCert SSL Wildcard Certificate provides SSL protection for unlimited first-level...

What is a 'Scalable SSL Certificate'?

Scalable certificates offer a range of encryption bit length. DigiCert Digital Certificates are,...

What is a 'Site Seal'?

A DigiCert Site Seal is offered FREE ($79 Value) when you purchase a DigiCert SSL certificate,...

Will DigiCert Digital SSL Certificates work with my server(s)?

DigiCert Certificates are standard x509 certificates and they are fully compatible with all...